Except as provided to the contrary herein, Xcel Collision Center (“Xcel”) does not sell, rent, give
away, or loan any personally identifiable information (“PII”) about its customers to any third parties.
The term “PII” refers to information that can be used to distinguish trace an individual’s identity,
either alone or when combined with other personal or identifying information that is linked or
linkable to a specific individual. Xcel will take steps reasonably necessary to ensure the privacy of
all PII obtained from customers and to protect such information from unauthorized disclosure. Xcel
employees who have access to PII are required to protect this information in a manner that is
consistent with the internal policies of the company and those applicable laws and regulations set
forth by the state where services are rendered and the federal government. PII will be stored in an
area that is physically safe from access by unauthorized persons at all times and managed with
appropriate information (IT) services and designated locations, Xcel may disclose your personally
identifiable information (PII) to the following types of third parties for the purposes described in this
privacy policy: (a) our service providers, who help us support our services and other business
related functions; (b) your insurer, (c) legitimate law enforcement, regulatory, government, court, or
other third party as a result of a lawful request or order, and (d) in the event of a sale,
reorganization, or other transfer of ownership of, Xcel, any future business partners. PII may be
retained by Xcel to satisfy applicable record retention and other requirements, as determined
necessary or appropriate, in the sole discretion of the company. By submitting your PII to us, you
give your consent that all PII that you submit may be processed by us and used in the manner and
for the purposes described in this Privacy Policy.